Being able to receive a call on Hangouts is great, but having a somewhat underpowered machine, it takes me about 10 to 15 seconds loading up full Hangouts session. (presuming, with everything including video chat components) By the time the session is loaded, the call is often already sent to voice mail, or caller would have given up on me.
I think Hangout is a great system in the situation where you are actually setting up to have one -- but not so great for responding to unexpected calls.
It wouldn't be so bad if responding to the call would actually answer a call immediately, but the way it is currently implemented, I don't think it's usable...
Also, the call notification window disappears after about 10 seconds. I was signed into the old Google Talk too, and it range for a full 30 seconds on that one.
1. In Gmail type in your name into the "start a hangout" box
2. In Hangout window click on "add telephone".
3. type in phone number you want to call.
Its not there for me, and Google has acknowledged that the outbound call functionality is missing with Hangouts and that that is why the legacy Talk interface is still available and you can freely switch between them, saying that they will retain that interface until the calling features have been integrated into Hangouts.  So I don't know why you're special.
1. Use the Google Voice extension. Enter number. Press 'dial'. Your Hangout is now ringing, huzzah
I can't understand why Google doesn't do SIP or even a full telecom play. The only answer I can come up with is that they don't think the business is worth the extra regulatory scrutiny.
Sidenote: Dan is awesome. If you're into Telephony and you don't read his stuff you're making a mistake.
What I can't understand is why Microsoft doesn't do it. Unlike Google, they clearly aren't satisfied with the status quo and, now that they've acquired Skype, they also have a better starting position than Google does. I keep thinking Microsoft should launch a SkypePhone, but, so far, they haven't.
a lá http://en.wikipedia.org/wiki/Bell_System_divestiture
Clearly some kinks to work out.
I find it rings my computer a bit before it rings my phone. I'm not sure if my phone ring had the same latency it would have if I were not logged in on my computer.
When I quit hangouts from my computer it did not ring my phone and directed me to the voice mail after a couple of dial tones.
A normal hangout call from someone else using hangouts rings both at just about the same time (sometimes a lag on the phone).
I mean, if what you're saying is true, they just broke all Google Voice incoming calls for all users (hint, they didn't).
Only for the past few years or so.
> I mean, if what you're saying is true, they just broke all Google Voice incoming calls for all users (hint, they didn't).
Or, if what I'm saying is true, they just broke Google Voice for a small subset of users for whom certain changes have rolled out or for users that meet certain criteria (hint, I'm one of them).
If you have upgraded from Talk to Hangouts, outbound calling via Gmail no longer works (there is no longer even an icon for it) since the introduction of Hangouts. So that's a change (though, a reversible one, since you can switch back to the old GTalk Chat interface in Gmail.)
Google's stated that they intend to fully integrate outbound calling via Hangouts (in fact, it sounds like their intent is to replace the entire distinct Voice functionality, including the UI, by integrating Voice fully as a subfeature of Hangouts), but they haven't done it yet.
It works just fine, there simply isn't an icon for it. Use the Google Voice extension. This is noted all up and down this thread. The actual process of GV calls being handed off to Talk/Hangouts is the same it's been for years. A tiny icon went away until they flesh out the rest of GV into Hangouts (I have very bold predictions about why they took away the call button temporarily, but I'm keeping that to myself for now)
2. but they haven't done it yet.
Look, I'm willing to take back everything I said, but quite frankly, Google Voice hasn't improved since I started using it 4 years ago and I'm not holding my breath.
No, "it" (as I specifically was referring to the integration of outbound calling into the Gmail UI) doesn't work at all.
> Use the Google Voice extension.
Yes, there is another way to make browser-based outgoing GVoice calls which can be used since the Gmail UI integration is broken with Hangouts, but that doesn't make the Gmail UI integration any less broken.
> (I have very bold predictions about why they took away the call button temporarily, but I'm keeping that to myself for now)
I'm not shy about it; I figure that, given their stated intention of fully integrating Voice into Hangouts its for exactly that purpose -- as Apple does with iMessage and SMS, the plan it to integrate some kind of availability-based preferred channel determination (possibly retaining an option to manually select the communication mechanism, given that the options with Hangouts are more involved than just which channel to send text over) and are working out the UI for that.
Still awaiting google voice for the UK, one day maybe.
As I understand, both inbound and outbound calling via the Gmail interface were nonfunctional initially for users who upgraded to Hangouts, so the "new" thing is that the inbound call functionality was restored; outbound is still pending (and it sounds like they are planning, ultimately, much deeper integration than just restoring what the old Gmail Talk interface had.)
Works perfectly, no idea why "the dialer went away" means "incoming calls no longer work", but hey, it's Google and it's FUD, should I bother trying to be surprised?
Don't get me wrong, Google fucked their one big chance to integrate Voice, Video, SMS and IM. With Hangouts, I should be able to "Call Someone" and have it negotiate video if we both have and want video, or it should use the next available medium. If both users use Hangouts, then send a Hangout IM. And if not, finally fall back to Google Voice/VoIp/SMS.
The users shouldn't have to ask themselves, "wait, does Bobby have Hangouts?" ever. That is literally the number one issue with G+!
Because, first, most people don't prefer video calls in many circumstances (leaving aside cost issues), and second because of cost/performance issues, since voice calls use voice minutes and video calls would use data, and most users are more likely to face data overages (or, if on quasi-unlimited plans, hit the point of data slowdowns) than they are to run out of plan voice minutes.