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This seems like a pretty absurd response to me. First, as OP noted, they could have just unsubscribed. Annoyance gone.

Second, they wrote, "if startups keep sending forward e-mails, everyone loses." This is false. Anyone who learned about new features, or was motivated/encouraged/pushed into publishing their website, won. Many small businesses need the coaching and help to publish their site.

These messages obviously weren't targeted to you. It would be nice if you just realized this and removed yourself, rather than assuming everyone is like you and is annoyed by these emails.

I look at it this way: either I pay the website directly, or they sell my attention/info, or they get a shot at marketing directly to me. #2 is the worst option; for free services, then, directly marketing their upsell to me is the only viable option.

Businesses have to make money. When you use a free service, there is a cost to pay. I think advertising and upselling their services is a very fair option, compared to some of the other models available.




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