Also, for future reference, what is the best way to ask about this sort of problem?
Alas, it looks like I am trapped again.
Due to an oversight, the first cookie sent was being dropped. As long as your session cookie wasn't first in the cookie header, everything worked fine, which is why I didn't notice (despite testing in Safari, FF, and Chrome). This is also why clearing cookies sometimes worked - it shuffled the order in some browsers.
I wrote an HTTP proxy server. Every site on the internet I ever tried worked through it except HN, which went into a redirect loop. I investigated (insofar as HN's hair-trigger banning allows such things) and think this was due to the fact that the proxy was normalising header case. If this is fixed, I'll be very happy.
Accessing a story's comments showed I was logged in, and only then could I return to the home page and it would also show that I was logged in.
An intelligent guess says this has something to do with what you are seeing.
EDIT: it worked after I re-deleted all the cookies and re-force-reloaded the page.
Logging in seems to work; I don't get an error. But the session doesn't stick, after the redirect I don't get my custom navigation bar color.
P.S. Removing news.ycombinator.com cookies didn't help.
Same here. FF 20 on Linux.
No one seems to be taking it seriously.
Please don't post on HN to ask or tell us something (e.g. to
ask us questions about Y Combinator, or to ask or complain
about moderation). If you want to say something to us, please
send it to email@example.com.
How do you know others didn't do the right thing (by emailing firstname.lastname@example.org) ? AFAICT emails sent to the address aren't publicly available.
I was hoping to find out if the problem was unique to me, and I suspected it wasn't. I was half hoping to head off the usual flood of posts that something was wrong and let there be just the one place, and I was certainly not expecting this reaction. I am bewildered at the hostility, and going away to try to understand it. I feel a bit like I've been kicked.
IF there's any hostility, it's directed at people and acts that are seen as inconsistent: You point to the rule that says "Please don't post on HN to ask or tell us something ... If you want to say something to us, please send it to email@example.com. " after you made a post telling them that the site is having issues.
"More, I figured that most of the other times something goes wrong at least someone posts to HN asking, and no one had done so."
That's not an excuse for you to do something which, as you pointed out, violates a rule.
"I was half hoping to head off the usual flood of posts that something was wrong and let there be just the one place,"
Incidentally there is one place that did head off the usual flood of posts: https://news.ycombinator.com/item?id=5650171 Are you complaining that it wasn't your post that was the one place?
Subsequently someone asked if there was a support line, and I answered the question. I don't see that as inconsistent, I think it was the most prudent thing to do.
Incidentally there is one place that did head off the usual
flood of posts: https://news.ycombinator.com/item?id=5650171
Are you complaining that it wasn't your post that was the one
This avails us of nothing. You seem to have issues with actions that I see as having been perfectly logical and reasonable. You don't accept my version of what happened, and genuinely can't see why you think they were inconsistent.
Screw it. It's the weekend, there's a holiday Monday, and I'm walking away.
Having said that, I too found the logic of pointing out an email address for support, while posting a submission, somewhat contradictory - but certainly nothing to get aggressive about.
I should say it doesn't help that the first part of his explanation was that if he had followed the guideline -- using email instead of posting -- he wouldn't have gotten an answer as quickly as he would like. This immediately implies that exceptions are to be made as soon as the recommended action infringes on personal convenience, which would of course make the guideline meaningless.
If you honestly can't see the difference between posting to tell YC/PG about a problem, or to ask them a question, as opposed to posting to ask if other people are having the same problem, then I'm at a loss.
Anyway, not a big deal and no hostility intended - have a good weekend.
I attempted an analogous investigation before posting. I tried Private Browsing mode, which worked. I tried different browsers, which didn't. The next step in my investigation before emailing YC/PG was to find out if it was just me on this local network, and the only way I had to investigate that was to ask someone else. The only way I could do that was to post to HN. It seemed the obvious next investigatory stage.
"I wasn't asking for support, or reporting a problem to HN, just seeing if it was a local SNAFU."
I asked how submitting a story to report a problem was different than submitting a story to see if it was a local SNAFU. And you brought up isup.me which would have been useless since the issue was related to logins?
"Isn't HN amazing? Here is the same article submitted on no less than four previous occasions:
Total upvotes: 29.
Total discussion: 0.
No wonder people try to game the system and find optimal times to submit things.
No wonder people think HN is broken."*
And obviously he had a justification for his duplicated submission....
But it now seems clear that this has a personal component:
I do have a problem with Colin's crusade
But now that I have a context for your criticisms I know how much weight to give them.
There is nothing personal about it, I have no idea who you are, I am sure that you are a decent human being. I have a problem with hypocrisy. In the case of the duplicates you said "no wonder people think HN is broken" because someone submitted a duplicate story...and you did not mention that the fourth submission was yours. It seemed to me that your behavior was just as worthy of a "no wonder people think HN is broken" as the person who submitted the story for the fifth time.
I'm glad to see that I'm not the only one :)
Don't assume you understand my motivations.
By comparison, login works fine in Chrome 26.0.1410.64 .
P.S. Deleting cookies in Firefox did not help.
P.P.S. Firefox Private Browsing window also does not work for me. Chrome continues to work fine (multiple logins, each time using an Incognito window).
Edit: clearing cookies, then refreshing the page before trying to log in again, did work. (Thanks phaylon!)
Cleared cookies on FF in windows - Did not work
Versions of Firefox were the same, Linux version has various dev related extensions installed but I cannot figure out why this would change things.
[EDIT] Site just died for a few minutes with NGINX error pages. Probably HN fixing it.
Edit: Removing HN cookies (3 of them) made Firefox work again for me.
I noticed when I used Firefox (20.0.1 linux), there was an additional redirect to heapanalytics.com.
Using Firefox(20.0.1 linux ), I obtained a valid session. It was simply the login status that was displayed incorrectly.
I deleted the cookie from heapanalytics.com, refreshed my Hacker News page and the correct login state message displayed (user name followed by logout link).
Hope that helps.
However I could log back in on my other machine with Firefox after, but only after getting a different external IP from the ISP.
My bet is that they are experimenting with some sort of anti-spam/sock-puppet protection thing and it's misfiring.
firefox / safari in mountain lion, windows 7 at work was firefox
But I can't login via IE9 (Vista SP2) either.
Though from the last browser stats share on here, my issue only potentially affects 3 users.
Debian Linux 7.0
I'm using Konqueror as a workaround.
(Really need to rebuild that ...)