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I would take the Pond a step further. Programmer/analysts should not have their own office space in IT. They should be sitting with their users.

If I have to listen to idle chatter all day, I don't want hear Joe bitch about the poorly written code he has inherited or Mary complain how hard it is to normalize her database. I want to hear Tim bitch about how hard it is to update an invoice or Julie complain about why data has to be re-entered into a web app from an Excel spreadsheet.

The best application software comes not from technical prowess, but from intimate knowledge of that application. If you're not a user, you should be suffering with them. Need office space? Knock off 2 birds with one stone and sit with your users.




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