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> I copy and paste the person's name from the To: field in Outlook (this ensures I never mistype someone's name), delete the last name,

Oh, _that_ explains the number of "Dear [full-version-of-my-name]", overlooking the shorter version in my own sign off.

If you want people to address you by a shorter name why not put that in the from?

In some places you don't have control over the From (or the footer for that matter). E.g. I get a forced from in the form »LastName FirstName« which I'd rather have the other way around (also because last-first without the comma isn't common here [in fact, I've never seen it before]), yet I cannot.

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