On: How can we get Google Support?

[ceejayoz]

For paying Google Apps customers.

There's no paid level of service for a non-Apps Google Group.

[rplnt → ceejayoz]

Yes, that is true. And I believe they don't have (proper) support even for some paid services, such as App Engine or AdWords. But I was mainly replying to "There is no support at Google".

[davidp → rplnt]

App Engine has support. We've found them to be helpful so far.

https://cloud.google.com/support/packages