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Thanks for your support. Indeed, communication and transparency into how the product works as far as how it affects your app are two things we'd like to get better at.

Regarding your app: indeed, Unicorn is a huge improvement, but far from the end of the story. "Performance" is like "security" or "uptime" — it's not a one-time feature, something you check off a list and move on. It's something that requires constant work, and every time you fix one problem or bottleneck that just leads you to the next one.

Over time, though, your vigilance pays off with a service that its users deem to be fast or secure or have good uptime. Yet there's no such thing as a finish line on these.

Bringing it back to details. Kazuki from Treasure Data made this Unicorn worker killer that might help you: https://github.com/kzk/unicorn-worker-killer If you're still not happy with your app's performance, give me a shout at adam at heroku dot com and we'll see if we can help.




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