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Your definition of fraud differs from most: "Wrongful or criminal deception intended to result in financial or personal gain."

They weren't intentionally and purposefully misleading people. Not having docs up to date on your website, or you not knowing how the underlying backend works is not fraud.

As I've mentioned before if every AWS customer could sue Amazon for not understanding how all of the underlying tech worked, or could sue when some of the docs were out of date, there would be more lawyers working there than engineers.

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