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The thing that amazes me the most is that Jobs responded within a couple of minutes.

Right, every time I emailed him, he'd reply within minutes. Always just a couple of words, but the questions lended themselves for that. In person, he was a lot more chatty. For instance, I met him at MacWorld Expo SF in January of 1999, we discussed the merits of the hocket puck mouse for over ten minutes.

What are the merits? This isn't a troll, I'm interested, because I can't stand it (or most Asple mice for that matter). Their trackpads on the other hand... Every iteration blows the old one away and I love them.

It's funny. I've never understood the hatred of the hockey puck mouse, I always loved mine.

I think the answer was in how you held it. I held it very lightly with the tips of my fingers and so could throw it around with real speed and accuracy. I thought it's shape made it far more manoeuvrable. Because it had a chord I never had any problems with orientation either. I liked it's solidity too.

For a long time I assumed that the criticisms came from people who had either never used it (or had used it very briefly at a reseller's). I still believe this to a certain degree. There was a lot of irrational and ill-informed Apple bashing at the time and, to me, this was just one of the anti-Apple style-over-substance mantras.

My dislike was due to its odd shape in my hand - my hands are quite large. It was so small and I struggled to click with accuracy too.

I also dislike the current cordless one too - people I work with leave the mouse in all sorts of strange places and almost always I seem to start driving it upside down. And the lack of proper scroll wheel is infuriating when trying to scroll through a CT scan or MRI - using the fantastic DICOM/image viewer Osirix and trying to scroll 1 image either way is quite tricky.

“What are the merits [of the hockey puck mouse]?”

Steve Jobs explained to me that it was ergonomically superior to mice on which you rest your entire hand. The ‘Apple USB mouse’ was meant to be used without putting your hand down at all. That way, you wouldn't put pressure on your wrist and you wouldn't hold your mouse in the same position for too long.

At the time, the iMac had been out for 5 months (the first Mac that came with the Apple USB mouse). So SJ had received plenty of responses about it already, and no doubt he knew what the press had written about it. To me, he said “They'll get used to it, this is a better mouse.” As we talked, I started to believe it, and by the end of our conversation, I was convinced that yes, this is revolutionary and necessary. (I was 18 years old at the time, I had recently moved to the US, and MacWorld Expo was the biggest event I had ever been.) A year later, Apple replaced the model with the more conventional ‘Apple Pro mouse’.

I once wrote an email to Jobs at 8am on a lark and got a reply within 30 minutes. It seemed like if he was using his iPad and wanted to respond, he did so immediately.

This doesn't amaze me at all. Once I read an email, if I don't respond immediately, there's a good chance I'll forget and never respond at all.

I sent Benioff an email once but never expected a reply, he replied in a couple of minutes as well.

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