First, they revolutionized browsers when none of the big players wanted to. Then they promoted open standards. And as of lately they have been championing developers with tools to succeed.
This post confirms that they are actively engaging and working with their community to build a better product. What if we all did that? Lets replace "brainstorming" with "brainsourcing".
That's also while I like organizations. No matter how people go at Mozilla saying they don't listen.. it's not quite true. Decisions will never satisfy absolutely everybody, but they listen and ask for tips quite a lot.