They run the world's largest media store and one of the world's busiest online stores in addition to iCloud. Just because MobileMe was a piece of junk doesn't mean they are completely clueless.
Their store for physical goods goes down every time they make a significant change to the product offerings.
Both are highly successful, but all this tells us is that a web service doesn't have to be particularly well run in order to be successful.
That still amazes me. No wonder why WebObjects never took off...
And by the time they ported it to Java there were plenty of open source alternatives.
Are you sure that is for technical reasons? I don't see a big advantage of pushing such updates to all customers in one go, and I can see an advantage of staggering updates (say 1% every hour over a couple of days): if your update breaks something, it gives you a fighting chance to at least adjust your web site before all your customers send you mail at the same time.
If Amazon CloudFront worked that poorly at replication, everyone would rightly tear them a new one.
Many years ago it used to go down for technical reasons.
Now it is purely PR/Marketing. They get massive traffic spikes whenever it goes up and it instantly results in thousands of web pages going up with free PR. Why would you give that up ?
-Outside of Apple employees, you would be hard pressed to find a person with better inside information on Apple than John Gruber
-Additionally, in the tweet, he is corroborating another Apple journalist's similar claim
-Saying it is a technical flaw reflects somewhat poorly on Apple, and Gruber isn't exactly one to go out of the way to claim Apple is doing something poorly without a real reason to say so
-"It is for the PR!" always struck me as pretty weak post hoc reasoning. Sure, it drums up some interest in the tech blogs, but it also means the store just does not work for a period of time for everyone. Including people who don't care and just want to hand Apple money. I presume Apple wouldn't go out of their way to frustrate customers and possibly lose money.
iTools/.Mac/MobileMe and iCloud were all pieces of junk. As was Ping. As is GameCenter. And iMessage.
They have a lot of work to do.
iTunes Music Store is a web service. Whether it delivers HTML or XML to a thick client is irrelevant. It still needs to deliver a tremendous volume of them in addition to managing the downloads. And by and large it has worked tremendously well.
iTools/.Mac etc are all the same thing just rebranding. Ping was a product failure not a technological one. And GameCenter/iMessage use iCloud so not sure why you listed them.
iTools/.Mac/MobileMe/iCloud are all the same thing, but signify the number of reboots they have had over the years. Each time they say "it's fixed!" and then yea, it's not.
Be my guest if you want to believe Apple is great at the web. Meanwhile Google will be feasting.
Hater be hatin', but what have you done that handled 65 billion multi-megabyte downloads, securely? And we haven't even talked about movies yet.
I just opened the Mac app store application, clicked the "updates" tab/button, and waited 15 seconds to be told that there are no updates available.
When I install app updates on my iPhone (5, running iOS 6), the badge icon does not go away until I re-open the app store app, on a consistent basis (greater than 50% of the time). When the badge icon does show updates, tapping the updates tab produces a wait similar in magnitude to the Mac app store example above, even though the app already knows there are updates available, since it showed me via the badge icon!
Apple's web services, in my experience, are comparatively slow when viewed alongside other major providers of web services.
I recently got a couple of HD movies for my Nexus 7 from Google. I didn't really think that much about downloading them, just stuck the pin and they were downloaded reasonably quickly and painlessly in the background.
But now that I think about it, the contrast with my wife's experience downloading HD TV shows and movies from iTunes could not be more stark. The downloads take hours. She'll often check and be frustrated about how little had downloaded. She'd sometimes end up reshuffling her downloads. Until our recent wireless upgrade, she'd worry about where to place her laptop, sometimes resorting to a network cable. And probably more frustrations I'm forgetting.
To top it off, this is in a country Apple officially supports and Google doesn't. From my (admittedly limited, external perspective) I'd say Apple still has a long way to go with web services, including iTunes.
No, Apple can run a centralised download store where the content comes from a limited number of sources.