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Google Checkout has no customer service, not for merchants at least. No phone number, no email address, just a knowledge base and a forum where GC merchants vent their frustration by making threats and typing in all caps:

http://www.google.com/support/forum/p/checkout-merchants/lab...

In addition to the rate hike which now puts them in the same fee range as Paypal, Google Checkout is missing basic functionality.

True story: you can't download your complete transaction history. You can download one day of transactions at a time, but if you want something to give to your accountant at the end of the year, you've got to download 365 .csv files and combine them yourself.




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