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Of what value to users can be a piece of software that they never heard of, don't know what it does and don't feel a need for it? Were they having a problem they wanted solved, they'd intentionally look for the software.

> we can't assume that our computing preferences are shared by "most end-users".

Those are still anecdotes, but I think most of us actually can say this or that about end-users preferences, after countless of hours spent on cleaning their computers. I for one think that calling it "nuisance" is a massive understatement.

if you ask these non-technical end users whether they rather have the free software that comes with some crapware, or have to purchase a paid version (of the same software), i think you would find most would choose the free version.

While i dislike the idea of crapware, if it funds useful pieces of software, perhaps its a nuisance that could be tolerated.

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