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"Since lawyers are not permitted in small claims court, Google instead sent Stephanie Milani, a Litigation Paralegal."

Drat. She's not on LinkedIn.com. I was going to invite her to this forum to have her tell the other side.

It sounds like she just wasn't told (or didn't bother to look up) why Google terminated his account. She couldn't even say for sure if he violated the TOS!

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