Hacker News new | comments | show | ask | jobs | submit login

With the frequency that this comes up, I'm a little surprised that no one has tried to build a start-up around this. I'm sure there's enough latent demand for customer service for Google that you could probably charge a fee for it - not sure how much it would be but still something.

Also you've probably got a willing acquirer in Google, providing you can prove out the model.

Only thing is you would need to have plenty of connections into the inner workings of Google to actually be able to serve your customers.




You can't build a startup around this because:

1) it would instantly flounder due to an overload in requests

2) a service department only works when it can deliver customer satisfaction, and you couldn't

The only party that can fix this is google, and they'll only fix it under competitive pressure.




Guidelines | FAQ | Support | API | Security | Lists | Bookmarklet | DMCA | Apply to YC | Contact

Search: