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I use Facebook as the "universal directory" if I don't have contact details for someone, which is the infuriating part. If I need to contact someone I don't have a phone number or some IM contact for, I go to Facebook and look there.

A great analogy would be phone books. I've not found a person who actually likes getting or using them, but they were the best place to find someone's phone number if all you had was a name and a bit of an address.

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