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"And in this regard, we know, scientifically, that Ubuntu with Unity is better than anything else out there."

Quote from the linked article, emphasis added. I'm actually interested in the methodology in use by Canonical. I can find the following reference easily...

http://design.canonical.com/2010/11/usability-testing-of-uni...

together with some work on application software

http://design.canonical.com/2011/08/thunderbird-evolution-us...

Anyone got anything else solid from Canonical?

PS: I know and rather like Unity as manifest in 12.04/12.10. It will be interesting to see how the UI changes and what implications the UI have for the underlying system as the transition to mobile device moves forward. I think that users should stick to LTS or move to a 'rolling distro' if they need very reliable and/or specific interfaces. Of course, that will reduce the pool of testers and the range of hardware tested, but it looks as if Canonical will be working with hardware manufacturers anyway.




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