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While it might be a little overstated for dramatic effect, his overall statement is true. Access to the store is not a given; apps might not download; and restarts are in your future.

I've run into availability issues with the Apple App Store, and they're much less severe. Then again, the Apple App Store is more mature; the Windows 8 app store is new.

I'd like to chalk all of this up to teething pains, but by gum Microsoft has run the Xbox thing fairly well overall, and the lessons should have transferred.

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