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I had to do this sans connections, and found their form worked pretty well.

In my case I had a stronger claim - the company I was with (@ShirlawsUK) had registered the handle originally, but handed it over to an ex-staffer who had changed the password, never used it, and left several years prior (so email mailbox was long dead). Took about 48 hours from memory, and the account was ours again.

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