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At many stores you can. "Sorry, that's not in stock right now, but we can order it for you".

Especially bookstores, what few record stores still exist, some clothing stores, hardware stores, and more.

This is actually my preferred form of shopping. I don't care for online purchases generally, shipping and returns are a hassle (you have to be there for it, there's always the question of refunds getting properly processed, and there is simply no online presentation which is as comprehensive as having the product in your hands to assess its qualities).

For electronics, which are readily produced, it's a real sham if you aren't able to do this.

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