Hacker News new | comments | show | ask | jobs | submit login

Joel and his team are AMAZING at this kind of stuff. My favorite is how at the end of every email blast they send, they put a PS at the bottom that says feel free to hit reply, they're standing by for the next few hours to answer all replies to that email.

Guidelines | FAQ | Support | API | Security | Lists | Bookmarklet | DMCA | Apply to YC | Contact