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At the end of the day, the only organizations that are allowed to represent the company's intent are the Legal Organization, the Marketing, and, the CEO. All other bodies are required to communicate with those three prior to representing the company's intent.

Those three go to a lot of effort to be consistent, and accurate before issuing public communications.

I am reasonably certain (let's say 90%) - that Toshiba put some effort into deciding that their policy, as a whole, would be to shut down third-party distribution of their service manuals. This is not the case of an overly enthusiastic legal department. This is their company policy. Suggesting otherwise is giving them credit where it is not due.

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