My current notebook is a Toshiba Tecra M11-17Z; the first boot and 'Toshiba Setup' nonsense took an hour, it installed Toshiba utilities for just about everything. I was left with a slightly sluggish Windows 7. For a machine with such a high spec I can see why people might be disappointed.
I'm not a Windows guy, so I wiped it and installed Arch Linux. Everything 'just worked' (other than the fingerprint reader which required additional firmware), and I'm thoroughly satisfied with it. I still use it daily and have had no problems at all.
I just wish that hardware companies would stick to hardware.