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I've always been curious - is it known whether Gabe himself actually reads emails from non-employees sent to that address, or could it just be an assistant that handles routing most of the emails? I really can't imagine how he could possibly have time to deal with a public email account, but maybe I'm overestimating the volume of email he would get...

One 25-employee company I was aware of during the first .com wave had at least three different people handling mail sent to the CEO's public address.

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