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Interesting. Thanks for the insider's insight. Is Microsoft really serious about challenging the iPad juggernaut with this kind of inattention to detail?



> Is Microsoft really serious about challenging the iPad juggernaut with this kind of inattention to detail?

Not sure where you're going with this, but given the amount of effort and ambition around the Surface, I would say that Microsoft is absolutely serious.

As for Word, there was a limited number of things we could do and fix in a finite amount of time. Trade-offs need to be made.


There's a difference between being serious about a product and being serious enough to do what it takes to make the product succeed. Apple has set a high bar of tight hardware/software integration, where the software is hand-tuned to take advantage of everything limited mobile hardware has to offer. The market expects nothing less. The Apple model works because management is willing to control both sides, and the Android model works because everything is relatively open so the software devs can play directly with the hardware.

> there was a limited number of things we could do

No one is blaming you or your team. I'd blame the lowest person in the company who had the ability to install beta versions of Office on beta versions of Surface.


Sure, but if the right hand is as unaware of the left hand as you describe I don't think Apple has much to worry about. Going up against the dominant player with essentially no price delta means you have to be at least 2x as good.


No offense here, and I realise that you probably aren't in management, but if you can't fix a problem with slow typing and you're on the Word team, then the release should have been put back. Seriously.


Apparently not serious enough. Windows RT seems to runs a lot slower than Android 4.1 on the exact same hardware. I wonder how much slower it would run on the initial single core and dual core ARM chips for tablets than Android and iOS ran on, with decent performance.


Not sure where you're going with this, but given the amount of effort and ambition around the Surface, I would say that Microsoft is absolutely serious.

Effort and ambition, together with $4, will get you a double latte at Starbucks.

To beat Apple, you are going to have to take the next step: competence.

When the board fires Ballmer, that will be the signal that Microsoft is ready to get serious. Until then, it's all just talk.


Or, it could be that writing software is significantly more difficult than complaining on the Internet.


So we hear, "we got access to the hardware a bit late" and "the pre-release version is bad, it's already considerably better now and will be even better soon", and conclude that Microsoft doesn't care?




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