However, given that your problems other than the kick stand are rather odd bugs specific to you (haven't seen anyone else have the problems you had with Mail and saving in Word) would you not consider perhaps getting the device replaced over straight up returning it?
As for Word being slow...I agree that is inexcusable. If I were you I probably would have tried getting the free update to the final version from Windows Update to see if the problem has been fixed.
I dunno. I guess I'm looking at it from a glass half full perspective because I like mine and don't experience the problems you do.