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This was a mistake on our part. We're reaching out and rectifying things now. Sorry guys.

The real bug here is to have unilateral action. It assumes you guys are infallible, which no human is.

Huh? I don't even know what that means. Of course Meetup needs to have unilateral action- they need to shut down spammers, etc.

They could make a warning/inquiry first, allowing a dialogue to explain a murky case before damage is done by a 'unilateral' enforcement action. (Pretty sure that's what grandparent post meant.)

Just take a look at the number of spammers on Twitter, or (recently) Instagram. It's not even possible to open up a dialogue for every single instance of possible spam.

Dude, you are missing completely the point. There's a vast difference between automatically dealing with spam in Twitter and shutting down a paying customer with legitimate (non-drone account) followers.

And this is not about spam, it's about TOS violation, itself much more subjective than just spam.

I suspect you've never been on the other side of this equation.

Anyway, you are comparing apples to oranges.

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