Quick tip I discovered when traveling with my teenage daughter: a lot of hotel sites are now unclear on whether a booking is for a room with one or two beds. I found that listing "occupants" as 3 would usually force such sites to sort for rooms with two beds (even though there would only be two of us). Assuming there's no breakfast included, the price is usually the same for 2 or 3.
What country is this? I've never seen a hotel site that didn't sell rooms as either 2 Queen or 1 King. If I didn't know it was a king bed I wouldn't book it. Does that now make me a spoiled first world rich person?
Generally, what I’ve seen is on travel sites like Priceline, sometimes they list a room as like “standard room” and they don’t specify and (in the fine print) explicitly do not guarantee how many beds - with some cheaper rates. Basically trying to discourage people from booking them. The thinking being if you don’t wanna end up in 1 King bed with your bro, you’ll pay the extra $13 for the explicitly 2-bed room, which is always listed as well.
Which is odd, since I feel like I always end up paying $13 extra for one king bed with my girlfriend to make sure we're not sleeping in a queen next to an empty one
This particular trip was in Europe but I also encountered it on a different trip to Las Vegas. It occurred on some hotel sites but quite a few hotel aggregator sites.
So like, in the United States, if you book directly via Marriott, the number of beds isn't guaranteed unless you have some reasonable status at the hotel.
If you book a queen room isn't it always 2 beds? A king room is usually 1 bed. Is there some option where it's just totally random what room you get? I don't have any Marriott status but going on their site I can clearly see a choice of rooms, and each one says what amenities it has.
The point is that you aren't guaranteed the room type you select: you'll show up at the Marriott and they'll give you a room with one king instead of the room with two queens you thought you booked; your selection is just a preference, not a lock.
^ you have to have Platinum status to get the type "guaranteed"... and, even then, they might just give you $25-100 and say "sorry" (it is more of an SLA with a penalty; though, this is also true of the reservation itself... FWIW, getting a random room type is MUCH more common than getting bumped).
Too true. If you have a normal reservation (vs some kind of pre-paid room), they oversell their capacity based on a statistical model. This means if everyone with a reservation shows up, some of the last to check in won't have a room (which tends to occur during statistically unusual events like a large trade show, where every reservation is more likely to show up). The hotel will basically just say "sorry" and suggest another hotel which may have rooms. I think they try to recommend hotels that are nearby and similar but sometimes that either doesn't exist or is also sold-out.
One of the benefits of having platinum status at Marriott is they'll actually guarantee your room but platinum status isn't easy to get. I used to frequently drive into the bay area late at night to avoid traffic, arriving at the hotel at midnight or later. Being platinum at the time, I'd sometimes get a call on my mobile from the manager after 9p to find out if I was showing up for sure and I'd tell them "Yep, I'm driving now." That's how I knew they were sold out and bouncing people with reservations. They didn't want to keep holding my room if I wasn't going to show up (being platinum there was no penalty for no-showing on a reservation).
A tip: if you have a non-guaranteed reservation and you think the hotel is likely to be full but you're arriving later in the evening - call the actual hotel front desk before 5p (not the reservation center), ask to speak to the manager on duty and ask them to check you into your room over the phone. Ask for the actual room # and then have them actually print out your card key and put it in an envelope under your name at the front desk. Once your reservation has been checked in, a room assigned and a key printed, it can't be given away by the late shift.
I’ve been to Los Angeles recently, and they wanted to give us a single bed room for 3 of us, and they told us that “some” wants the one bed option for 3 adults for whatever reason.
Heeey clever. I really struggled with this while travelling with my brother in Japan. None of the aggregation sites filtered on number of beds even though they had that data in the listing.
Quick tip I discovered when traveling with my teenage daughter: a lot of hotel sites are now unclear on whether a booking is for a room with one or two beds. I found that listing "occupants" as 3 would usually force such sites to sort for rooms with two beds (even though there would only be two of us). Assuming there's no breakfast included, the price is usually the same for 2 or 3.