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It's complicated. On the one hand, Google's lack of control over their monopoly is good for the consumer, because it means they cannot do all the awful shit that monopolies do, such as market manipulation and locking out new entrants. But it's bad for the consumer as well because one of the symptoms of lack of control is that the user experience is inconsistent. For example, having to root one's phone to end up with a decently usable device is awful for the average user.

We definitely live in interesting times. My professional opinion is that there's room for one or more players in the smartphone OS market. Windows 8 phone could be one, if it catches on. But seems the real demand is for a mobile operating system that has consistent, smooth user experience and a ton of content like iOS, and customizability and open-endedness like Android. Seems unlikely at this point, but with technology, you never know.




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