With EVE, it's often the case that the leaders perform much higher-level tasks than they do in their everyday lives. I guess when people are given a chance in a new environment with different rules, new leaders and people of talent emerge. Maybe Vile Rat could have been a mover and shaker in the business or tech world if he had moved in the right directions.
A sad loss to his family, friends, country, and EVE.
Diplomacy isn't like steel working where 'regular' people can't do it without a lot of equipment. There are really good diplomats in all sorts of places, from the president of the PTA to the stay at home parent with more than 2 kids. The guy's ability to see the problems and a path to solutions was legendary in the Eve community, so he wasn't negotiating who really owns what island in the south China sea, he was an excellent diplomat.