1. It shows how mainstream computer games have become. There's still a stereotype that gaming is not for serious people, but here we have an actual honest-to-god diplomat working overseas who was also a hardcore MMORPG player.
2. One can actually be a big deal as a diplomat in an MMORPG. I had no idea that EVE could get that deep. I don't know if his real-world diplomacy informed his EVE playing, or the reverse, or if it was just a matter of being interested in that activity, but I find the whole concept of a real-world diplomat who plays a virtual spaceship diplomat in his spare time to be fascinating.
With EVE, it's often the case that the leaders perform much higher-level tasks than they do in their everyday lives. I guess when people are given a chance in a new environment with different rules, new leaders and people of talent emerge. Maybe Vile Rat could have been a mover and shaker in the business or tech world if he had moved in the right directions.
A sad loss to his family, friends, country, and EVE.
Diplomacy isn't like steel working where 'regular' people can't do it without a lot of equipment. There are really good diplomats in all sorts of places, from the president of the PTA to the stay at home parent with more than 2 kids. The guy's ability to see the problems and a path to solutions was legendary in the Eve community, so he wasn't negotiating who really owns what island in the south China sea, he was an excellent diplomat.