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What is their 99.9% SLA liability going to be?



Zero. .001 of 1 year is just under 9 hours of downtime.

http://www.wolframalpha.com/input/?i=.001+*+1+year

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Nothing, since 99.9% allows them nearly 9 hours of downtime a year.

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Didn't they have more than 9 hours of outage?

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