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> Also, you're going to eventually need to take a very small cut of the donations to pay living expenses for your volunteers. 100% to the patient sounds great, but for my donation, I'd prefer to know that there is someone dedicated full-time to the cause and overseeing the process, and receiving a reasonable salary for it. Of course, be 100% transparent about those salaries as well.

This might also be accomplished with a "tipping" model. Always advertise the full 100%, but when they go to "checkout", give them the option of tipping the organization. Make a default recommendation of, say, 10%, but let them pick their own tip amount as well.

It would be interesting to see what the average tip amount would be here.




We are definitely considering experimenting with a donation "tip" feature. Based on our research, the average tip on peer-to-peer giving and lending platforms is about 5% of the total donation amount for a first time donation, and virtually nothing for recurring donations (people usually only tip once). It's not enough to run an organization on, but it's a great potential source of revenue to help cover some overhead costs.

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Don't discount it. Your numbers are about right, but that can definitely be enough to run an organization. Kiva has about 80 full time staff and about 3/4s of their funding comes from lender tips.

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This is great to know. We need to get on that feature ASAP!

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