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As I mentioned below, I've run a social network called Scribophile for about 5 years now. What I've learned is that you simply can't engineer away a social problem. People will always find a way to be jerks; the only way to mitigate them is either through:

1) Social pressure: the community must evolve in such a way that its members as a whole frown upon negativity. Hard, because it takes time and can go wrong. Or,

2) Moderation: a group of members you trust is tasked with actively deleting useless comments and threads and banning useless contributors. A zero-tolerance policy for stupidity. Is that elitist? Maybe. But an elite community is hard to grow when idiots are tolerated.

There is literally no way to engineer away jerks. A social problem requires a social solution.




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