There's a reason why it's still really difficult to buy .it domains on regular registrars like name.com.
No, Gandi doesn't have to just do nothing to warn you and let you sort it out afterwards.
They have at least two options upfront:
- Do what the other large international registrars do: give a fuck about the rules and just cancel the domain.
- Actually tell the customer two months before and get them to explicitly cancel the domain.
Or, option three: do nothing and just 'billwithdraw' the domain (this is what gives the domain back to nic.at to handle the renewal), causing lots of pain for the customer.
Not saying that the AT rules are super great, but most of the blame really is on Gandi here.
On this page nic.at states (under "Cancel a domain") that cancellations can be made by fax or letter.
Also on the "fax confirmation" PDF it says in big letters: "Please send it by fax or scanned by e-mail to: ..."
But from the PDF file in the second link from the parent comment they say that they accept email, so I would just try to mail them.