i noticed about people who like WhatsApp are mostly one of these groups (or combination):
1. They don’t know any better
2. Their expectations low (anything better than sms is already good enough)
3. They see “everyone is using it in my country” as the main feature
4. They are very light users (they don’t need cross device synchronization, they don’t do business or live inside a messenger for work, they don’t care about extra latency, clumsy ui, resiliency, backups etc).
Of course, and that's a meaningful advantage. My point is that product itself can be terrible while its marketing and distribution is near perfect. Some sort of monopoly dynamics I suppose.
1. They don’t know any better
2. Their expectations low (anything better than sms is already good enough)
3. They see “everyone is using it in my country” as the main feature
4. They are very light users (they don’t need cross device synchronization, they don’t do business or live inside a messenger for work, they don’t care about extra latency, clumsy ui, resiliency, backups etc).