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Also: How does the parcel service get into the locker? Are the lockers inside a retail store front or more like a vending machine that could be (outside) anywhere?

Packages are sent to a "central" BufferBox address and BB staff fills the locker

The box in UWaterloo is in a public building in high-traffic area. (almost like a vending machine).

The delivery man (based on some sort of arrangement) fills up the lockers, telling BufferBox what's in each one.

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