It looks great - very nicely designed, and I immediately understand the benefit. However, that landing page could do a better job having a call to action visible right away. I don't see anything until I scroll to the very bottom, and even then it's just a link to check out pricing.
Also, I don't see any information regarding how it actually integrates with my site (ie. how do users actually submit a ticket?)
We've been experimenting with CTA flows. With a simple email form at the top, people signed but were non responsive when we reached out for feedback. The current flow gets us a lot less signups, but those who do signup are interested and motivated.
And good point about integration, it's not very clear from the site. For what it's worth, users send email to support@yourdomain.com which you forward to an address we provide at signup.
Also, I don't see any information regarding how it actually integrates with my site (ie. how do users actually submit a ticket?)