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What strikes me as interesting regarding Google's automated approach to community regulation is the effect of focusing on action rather than intent

What's interesting about that? We're all guilty of putting action over intent. Look at A-B testing, the metrics we use have nothing to do with our user's intents. Fuck their intents, I'm optimizing to get as many as possible to give me money.

Its the same exact thing, just wearing a different color jacket. This time you just happen to be the subject rather than the administrator.




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