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I agree. And frankly I find it the most grating thing about my generation: no spine. Stand up and speak. Don't try to soften the message with tired jokes and deflection. Just make your point. If people are angry, they're angry. Listen to their reactions and if you think you were in the wrong, apologize. If you think you were right, defend yourself. But you never, ever, open with an apology.



I think it worked. It just disarmed every ad-hominem attack right in the first paragraph.

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