They squandered my click-through this blog post earned.
I just spent five minutes digging through my Pro account to see why I hadn't been updated to the 100G limit.
Then went back to the article to see this at the bottom: "All this goodness goes live on our pricing page this evening, so stay tuned." Ugh.
Bad presentation on their part, but hopefully that answers the question [that people would have when clicking the link].
> Why would you announce new prices prior to the new price page launching?
Which to me is still unanswered but very interesting.
The confusion is not what the new prices are. The confusion is, given that they have published new prices, they seem to be hurting themselves by not making them available immediately. Users will go to the blog post and say "oh hey, maybe I should pay for Dropbox now", and then get turned away because the prices aren't actually available yet. So why not capitalize on the publicity and allow people to sign up right away?
Not having the pricing page live yet is kinda weird.
Regardless, it's a pretty good collaborative tool, super for backup of important documents, and yeah, personal doc storage, but as I've spread it out across 6 different PCs, it's a great sync service too.
That said, I'm no longer paying for Dropbox in lieu of Google Drive. Perhaps their cost model is more to your approval?
I originally used it for sharing company stuff, and then I read up on their data storage practices and moved my work stuff off there as quickly as I could. The only data I keep on Dropbox now is data I don't care really care about.
By insecure I mean that people at Dropbox are able to look at your data if they wanted to (it's against their policy, but they are physically able to). If they can look at your data then someone who hacks Dropbox can look at your data. This is placing your data at the mercy of the dropbox security team, and the ever mounting threat that the more popular they become, the bigger a target they are.
Contrast that with somewhere like SpiderOak or Tarsnap: all encryption is done on the client side, they have no idea what your data is and no one at the company can find out. This means you get to control your security (picking a secure passphrase etc).
I like Tarsnap in theory, and as a backup solution it's great I'm sure, but it isn't meant to be a competitor to Dropbox for a lot of reasons, but mainly because Tarsnap would suck horribly at collaboration. It's far too private for that sort of thing.
For what it's worth, I've used Encrypted drives on Dropbox, and it works perfectly. It has to sync the entire volume if any one thing changes (for obvious reasons), but that solves the privacy issue. I've used it on the old 20G plan where 10G was encrypted and 10G wasn't, and it worked as expected.
I think, its because this makes getting "free additional space" so very attractive. You envite lots of friends and colleges in order to grow to a few GB . I would guess this is one of the biggest reasons for Dropbox's success.
 For instance, I have 8.4 GB by now, without cheating. This more or less meets my needs.
User acquisition costs for a product like Dropbox can be fairly significant, especially if you're going toe-to-toe with everybody else in Google.
On the other hand, a gig of storage borders on free for Dropbox, but the marginal utility of that storage is pretty significant for the user, providing a strong motivation to actively recommend (an admittedly excellent) service to their friends.
You get more storage for 'free', Dropbox saves a bucket of money on advertising. It's genius.
In fact, we had the same problem at my startup. We had a plan with 1-way parallelism, and a plan with 8-way parallelism (we do hosted continuous integration - https://circleci.com). Many of our customers said "oh, I don't need 8-way, so I don't want to pay for it". When we changed it to 4-way (for the same price as 8-way), the uptake was much higher, as they perceived it was something they'd use. Go figure.
This isn't to say it would be a good idea for dropbox to offer this whether they make more money now or with the cheaper plan is unclear to us just many people want a $5/month $50/year plan.
Agreed. For those of us who use less storage (and especially 30 GB or less), Google Drive is clearly the better deal. Although others seem to have experienced problems with Google Drive, it has worked essentially flawlessly for me and, because of that, I plan to let my Dropbox subscription expire.
For every person who wants to keep 100 GB of data synched, I bet there are at least five who want to synch 30 GB or less.
Sidenote: SkyDrive's "fetch" feature is awesome. Can grab any file on my computer even if it isn't in my skydrive folder.
EDIT - Yep my account says 25. I'm thoroughly confused.
However, I will be the first to say that DropBox has some really great features that Google Drive lacks. For example, there is no public folder for Google Drive, like there is for Dropbox, and I cannot throttle the speed at which Google Drive syncs. With a new laptop transferring 20+GB of data, I unwittingly maxed out a 100mbit connection.
For Dropbox users my question is: is Google Drive not worth it? Do the features offered by Dropbox make it more worthwhile than Google Drive, even if the raw storage costs more?
I'm also primarily on Linux so Google Drive is useless to me. (Yes I know about grive.)
My biggest peeve with Dropbox is that it doesn't know about multiple users. I have a personal paid account, as well as a separate team account for work. All of their software and sites work as though you only have one account, which is a huge pain.
Separately they also screw over paid accounts who share folders. For example if two users each get a paid account for 50GB each and the first one shared 10GB of content with the second, then the second will only be able to use 40GB for their own files. So there will only be a total of 90GB of unique storage even though 100GB has been paid for. I understand (and agree) why they do this with free accounts, but their support kept refusing to see why it is an issue when both accounts are paid.
The users issue and shared space issues mean I'm highly likely to move to Google once they support Linux.
But if you really say want 5 gigs, then $10 a month seems a bit high, especially now that Gdrive gives you 5 gigs free.
Its also a bit of a pyschological barrier seeing that second digit in the monthly bill as opposed to say $5/month and knowing that the yearly cost breaches the triple digit barrier.
Realistically though, I totally agree.
If only cell providers also followed this precedent of regularly stepping down the price of all the plans!
I'm not sure if the offer still stands, though. I got into it when they just launched.
Edit: Looking at the e-mail they stated this is a one-time limited offer. But still worth a try.
I'll repeat it, for the billionth time: Dropbox is one of the companies that has drastically changed computing for me over the last few years. I absolutely adore it, and I simply cannot understand the many people who do not use Dropbox to host everything. All of my important, non-computer-specific files are in Dropbox, all of my projects are in Dropbox, all of my photos, all of my documents - in short, everything I care about is in Dropbox.
I powered up a virtual machine that had been down for a while and had dropbox installed. I tried to SSH in. My password kept being rejected. I verified my key through the console, and then it dawned on me that the VM's clock was off, and that's why SSL didn't work. So I set the clock. I think I set it a couple seconds into the future.
Fast forward a couple of days and I tried to open a project on another computer, but half the files were missing. What gives? I logged into the Dropbox web interface and saw that three days ago, "2311 files were deleted"!!! That's individual files from all over dropbox. How do I restore them??? Luckily I had a local hard drive backup and got most of my stuff, but it was hell to merge.
Did I screw up? Maybe, but I came to realize that that little blue box running in my task bar which has permission to delete my important files whenever it's algorithm thinks it needs to scares the hell out of me.
I've had similar lost files situations, such a setting up a new machine, where dropbox mistook an empty folder as the most current state and proceeded to delete things from other machines.
Whether or not this is what one should expect given the circumstances, or if these mishaps could be avoided with some care, it's still a little too easy to lose things. My fear is something will vanish and I won't realize it until it's too late to restore it.
The Dropbox Web site offers an RSS feed for your account activity. I've taken to watching this to see if there's any unexpected deletion going on. I've half a mind to write some cron thing that filters the feed for deletions and alerts me somehow.
Downside to this is that Dropbox has a way of updating files by deleting what's there and then adding back a newer version. Perhaps I just need an RSS feed of deletions that I scan periodically or check when I've done something potentially dangerous (like restore a drive or VM or something).
Makes me wonder if there's a business in here, helping people safeguard (select) Dropbox content.
With my most recent loss the were missing folders I wanted back, but other items I deleted earlier on purpose. Even in the mistakenly deleted folders were items I didn't want.
I'd be happy if there was a way on the Web site to either select "Restore entire folder" or check off files in a folder and opt to restore all selected.
But good to know about filing a ticket. Thanks.
Both paid and free accounts have 30 days of deleted file history by default.
Free and non-Pack-Rate paid accounts can have their files restored for up to 30 days into the past. A support ticket is required for batch restoration; otherwise you have to restore files one-by-one. (brlewis is wrong in thinking that non-Pack-Rate paid accounts have an indefinite history.)
Pack-Rat paid accounts can batch restore all files no matter how old and without a support ticket.
Suggestion: rsync a folder tree over to the dropbox directory once a session? anacron every 30 mins?
Still in beta? I'll try it out on a test box later on when things are quieter.
1. Sensitive/Confidential info - I would never feel comfortable storing any kind of documentation on a 3rd party server that is sensitive to me like mortgage docs, tax docs or receipts.
2. Many companies have a strict policy disallowing use of Dropbox because it would leak information. On a personal level, any kind of work that I don't want to share with others (this includes Dropbox employees) does not go on Dropbox.
3. Slow, limited or capped internet connection. 50GB over the wire in those circumstances will net you a very, very big bill.
Just because you can't understand why someone wouldn't use it, doesn't mean there is no use case for it.
You don't take advantage of Dropbox fully, but it's still pretty convenient to be able to sync that small encrypted volume containing tax reports etc.
I still get some of the benefits like having everything everywhere, even when I'm offline, and LAN computer-to-computer sync.
That statement should be one of embarrassment, not of triumph. You're only one disaster short of an angry "everything I cared about was in Drop box and now its all gone" blog post. Please, look into backing your data up. The cloud doesn't make the need for backups disappear, it only makes you feel better about not having any.
Unfortunately for my peace-of-mind, if Dropbox ever decided to go wonky and delete all my files, it could do so from both my computers at the same time without me being able to stop it in time.
Not too worried about this, but it is something I think about once in a while. I do occasionally do a complete backup to a hard-disk, but only very occasionally.
I use Time Machine for local and Backblaze for remote. Very happy with both. Dropbox is great for stuff I want to sync across machines or share with others. And my local Dropbox is watched by TM and BB, so even if DB implodes, locks me out, and wipes everything from my local drive, I maintain local and remote copies that its system can't reach.
The best part is that I never think about any of it. All this just runs in the background, keeping (virtually) up to the minute copies of whatever I'm working on. And I've tested the recovery features well enough to be confident that I can fully restore where ever and when ever needed. I consider backup a solved problem.
Dropbox is primarily a sharing and synchronization tool: using it for backup is very expensive.
Edit: They now match Spideroak's pricing. If anybody from Spideroak is reading this: you have an awesome service, but here are a couple of things you might want to do. I like your commitment to privacy and hence use it, but sadly, IMHO it's not easy enough for my spouse to use, and I wouldn't recommend it to them.
1. simplify the client.
2. sharing is not intuitive
3. default setting should be that all folders are synchronized: the opposite of the current one.
Because their homepage says: As low as $3.96/month per computer for unlimited data.
I consider that to be an unmaintainable low price, and their "unlimited data" claim really puts me off. My files are too important to me; I couldn't even consider going with them.
DropBox certainly costs more but:
1) I trust them (knowing that they use Amazon S3 is a BIG bonus)
2) $20/month is an incredibly low price for peace of mind.
Note: I'm not the same author as the grandparent comment.
I wouldn't mind paying a little bit more if those problems were fixed.
Overall I don't care too much about the software (I agree Crashplan's is pretty bad) since it would be needed only in case of crash. But I like Crashplan a bit better because it can back-up your whole drive and they're cheaper. Their family plan is very cheap too.
I agree Crashplan's is pretty bad
I don't think their costs are unreasonably low.
1 TB of double-redundant bare HDD space costs about $250 for five years (they have an interesting blog post where they candidly admit that they buy high-warranty drives and the manuf's eat the loss of drives).
Even if you manage to upload 1 TB to their servers, they still don't lose money. Just to be clear, imho 1 TB is an insane amount of data. My pictures and videos from about 3 years still total only about 100 GB.
Given the slow upstream bandwidth of most users, most people are unlikely to upload anywhere close to 1 TB.
Fair enough. For me, though, there are so many possibilities for things going wrong when it comes to storage, I'd rather not trust it to a company trying to squeeze a profit from taking in a few dollars a month - and that's before processing costs.
Also, why would I go for the cheapest option when I get so much greatness for the equivalent of buying a few coffees/beers? It's not mega money by the majority of people's standards.
I've got the local active copy, a local backup to a home server and then Backblaze for off-site. While Backblaze could theoretically disappear any day as far as I know, the chance of all three of my data sources being lost simultaneously is very small. Small enough that if it ever happened I suspect I'd have bigger problems to worry about than my data backups.
Basically what others have said - I want things Synced, not just backed up. I like being able to access all my things on iPhone, on other computers, etc, and with it always working.
Also, I used Dropbox first, Dropbox "opened this market" for me, so to speak, which means I wasn't even thinking that this kind of thing would be convenient before I installed Dropbox and started using it. It's very possible that there are better services which I don't bother looking at because I'm with Dropbox.
I don't use PortableApps itself, but I hacked together my own portable collection of stuff. Together with a portable Launchy, a portable Total Commander, and a few batch files which automatically set environment variables to point to the current location of my Dropbox folder, meaning Launchy knows how to launch all of my software automatically, and in Total Commander, all my directory favorites (ctrl+d) work automagically.
How is Dropbox (I assume they store data in S3) offering a lower price than that?
I know they de-dupe data but is there enough common data being stored for them to be able to charge so little?
edit: not to mention shared folders. 45 GB of my account is a shared folder from work, which is probably shared among 10 users who all have to pay for the same data
I've often wondered if backup services "parse" MP3's into data and metadata for backup purposes, just because it can enhance deduplication so much. I've never heard of them doing it, but it's the first thing I would do...
The average person on the 50GB Dropbox tier might only actually have 25GB of stuff. Now they're on the 100GB tier, but they still only have 25GB of stuff.
When I have to double authenticate in order to play Diablo 3, but I don't for all my data, I find that odd.
After syncing, the GDrive client constantly used almost 500MB (yes, 0.5GB) of memory while Dropbox was always under 50MB (Windows 7). That's a huge deal for a program that's supposed to be always running.
Also, the GDrive client often crashed while syncing and had problems syncing some weirdly named files that Dropbox handled perfectly.
I hope GDrive gets over these issues soon, since they have some cool features (e.g. webapp integration, content-based image indexing).
The (up) sync time was also about 10 times that of Dropbox.
Maybe they've fixed things, but the experience was pretty horrible all around.
I keep expecting Dropbox to announce a cloud service, because I don't understand their high valuation for just data. But maybe it's just that if you host someone's data, you become "their OS" - their central point of interaction with their devices - and that is enough.
I know they released something like that for Android, but I'm not seeing it anywhere in the iPhone app. How do I enable that?
Personally, Dropbox + 20mb truecrypt volume for more sensitive files is good enough for me.
I recently was in Greece and added 5GB of photos to my Dropbox so that if I had my camera stolen (or left it accidentally on a bar table) that I wouldn't lose the photos.
The problem was that the photos only uploaded at a rate of around 50kbps to 70kbps from the hotel (wired connection).
Fair enough... must be hotel or local internet access.
Frustrated at the speed I tried a local internet cafe... same speed.
I didn't actually manage to get all of the photos uploaded and when I was back in the UK I plugged in and they continued to upload at the same rate. Even though I have a 10MB uplink here.
I ran some quick tests uploading large files to a few boxes I have in different places, and all achieved at least half a meg upload speed. Dropbox stubbornly remained on less than 100kbps.
I'd tried unchecking the "Limit upload rate" both whilst in Greecen and in the UK, to no avail. Not that I would spend more time on this than it needed, I'd already made a second copy of my photos by copying them to the laptop.
Before this trip I hadn't prioritised upload speed for a cloud storage provider, now I would.
I'm fine paying twice what Google charge, but still want 2 things more than anything:
1) Client side encryption of all non-public, non-shared files.
2) Faster upload speed.
I've never had a problem with my free Dropbox account - and I can't wait to move over to this.
Put some music and videos in there and you are away.
I like dropbox. I think they are providing a great service. I just wish they at least pretended it was a hard decision.
I guess it's pretty easy to live with security concessions like this when people want to give you barrels of money.
Jolly decent I'd say
I think sitting on top of Amazon is really hurting their pricing and for a company of their scale and funding they should be looking into custom/owned data centers to drive down the price even further.
It seems indexing speed has become slower and slower the more files I already have in my dropboc. Has anyone else experienced this? I'm on windows 7 with a standard 7200 rpm HDD (only 18 months old too). The pc runs nice and fast when dropbox is closed.
Do they mean that it's happening in the future? I don't see the plan on the pricing page.
Until them, I'm quite content with one of their competitors.