2 years ago I opened a ticket with the internet archive.
The ticket was made because I was being bullied and harassed on a website, and I wanted the specific page to not be archived anymore.
The internet archive never replied.
Until today. Except it wasn't them who sent it.
> FROM The Internet Archive Team (Internet Archive) <support@archivesupport.zendesk.com>>
> TO <redacted>
> SUBJECT Re: <redacted>
> The Internet Archive Team (Internet Archive)
> Oct 20, 2024, 05:28 CDT
> ##- Please type your reply above this line -##
> It's dispiriting to see that even after being made aware of the breach 2 weeks ago, IA has still not done the due diligence of rotating many of the API keys that were exposed in their gitlab secrets.
> As demonstrated by this message, this includes a Zendesk token with perms to access 800K+ support tickets sent to info@archive.org since 2018.
> Whether you were trying to ask a general question, or requesting the removal of your site from the Wayback Machine—your data is now in the hands of some random guy. If not me, it'd be someone else.
> Here's hoping that they'll get their shit together now.
> This email is a service from Internet Archive. Delivered by Zendesk
