Either way, that quote is ridiculous.
I was able to finish out the episode, so their CDN was working for the actual media, but everything else was dead for me.
Another useless anecdote: A coworker was watching on his xbox, and it apparently cut mid-stream for him.
Is Heroku resilient against single-AZ failure (so only some subset of customers go down, and then it restarts), or is it exposed so that if any AZ goes down, core stuff also goes down? The sites I care about on Heroku seem to go down whenever any US-East badness happens at all, even if it is "limited to a single AZ" per Amazon.