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This is pretty standard with large production software. You often see grids in the documentation, e.g. this version of the app server is only certified for these brands and versions of Java. Even if you have a paid support contract with us, do not contact us re using it on something else. So in the reporter's case, their software just isn't certified for the new version until updated. No big deal.

I remember working at a company where the servers were Ubuntu, the auto-update mechanism replaced Sun Java with OpenJDK which broke countless apps and web servers, like the Concur app, the build system, etc.. God that was a nightmare. A real setup like at bigger companies I've worked at would have tested that update on developer boxes, integration boxes, testing and training boxes, and only then sent it to production.

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