The trends he is discussing are so macroscopic that it’s hard to even identify a single thing that can fix the system. For example privacy, yes it would be nice to have some basic privacy laws but there are entire industries dependent on the status quo, and government/police as customers. So as a politician doing “the right thing” immediately makes entrenched national security interests into enemies.
We need to find opportunities for more and better means of civic engagement. Democracy can’t just be a thing that happens every 4 years. One small example: maybe something like a “customer service hotline” at a local level. Local government could also send out “UX” people to better understand local pain points. Hyperlocal representation at the subdivision or even block level would also be interesting.
We need to find opportunities for more and better means of civic engagement. Democracy can’t just be a thing that happens every 4 years. One small example: maybe something like a “customer service hotline” at a local level. Local government could also send out “UX” people to better understand local pain points. Hyperlocal representation at the subdivision or even block level would also be interesting.