Still waiting on that. Every marketing stunt they do backfires on me, because I see a company being distracted from their main product.
Every ride I've taken with Uber has been exactly the fee presented before getting in the vehicle and with no tip expected. I'm not sure how much more transparent that needs to be. If you are referring to people who unexpectedly paid more on NYE, I can only sympathize a little. It's NEW YEARS EVE!!
Eh? At what point do you give it a destination so that it can present you with an estimated price?
The only time it displays an estimated price RANGE is during surge pricing.
I never claimed to be talking about what the public wanted- I was just stating my own opinion.
I just tried the Uber app again, in case I'd missed a development. Nope- I "Set pickup location", then only have the option to "Request pickup here". It doesn't ask me where I'm going, let alone tell me how much it'll cost.
Yes, in an ideal world, they would estimate the cab price. But in an ideal world, iPods would come preinstalled with music and plane tickets could be purchased 5 mins before the flight at the same price. But these things just don't make business sense. I have a strong hunch that the time and effort put in by Uber to predict prices would only marginally increase their revenue, and certainly wouldn't increase their profits.
I was under the impression that this was not the case with Uber- that they specifically reached out to black cab companies to partner with them and establish rates. I may be wrong, but it's a real shame if I am.