Of course, I'm American, so maybe I'm just too unrefined to properly appreciate their own eloquently enhanced customer experience strategy. ;)
I do think there is definitely a qualitative difference in the way people speak in Europe and in the US (also when speaking languages other than English).
I was a bit surprised when I have heard a (supposedly, could have been Canadian AFAIK) American tourist saying something like "they were just a bunch of dudes hanging out" (she was a woman in her 40's, in Austria using an equivalent form of slang is something normally reserved to much younger people).
We Europeans are academics - we love a good argument just for the sake of it, we think before we talk, and our products (usually) don't crash. But we can't sell worth shit...
Your mileage will vary of course - Spaniards and Brits are very different.
I believe this thread pertains mostly to the northern and in particular north western part.