Hey HN, we’ve just released Dittofeed v0.5.0, with the primary change being the addition of SMS as a messaging channel. Dittofeed is an open source (MIT licensed) omnichannel customer engagement platform, similar to Customer.io and Iterable. We added:
- Twilio-based SMS messaging. You can create SMS templates and customer journeys within Dittofeed.
SMS is a great channel for B2C software companies, looking to engage with their users. For example, e-commerce businesses commonly use SMS to support checkout flows.
We'll be making further enhancements to Dittofeed's SMS support in the coming weeks!
- We added a new "Trait Exists" segmentation option, which can be used to create a segment of all users with phone numbers, for example.
- We made some fairly large improvements to our settings UI. Big shout out to our contributor! https://github.com/promisetochi
The full feature release blog post can be found here: https://dittofeed.com/blog/release-0-5-0.
Looking forward to your thoughts and feedback!
Github Repo - https://github.com/dittofeed/dittofeed
Demo - https://demo.dittofeed.com/dashboard/journeys
Docs - https://docs.dittofeed.com/getting-started
