Also direct email addresses harvested from GitHub (sometimes) and apparently also investor relations.
In some countries, if you're part of a retirement fund that owns stock in a company, you might get away with calling yourself an investor in a letter / email / phone call to investor relations. Nobody wants investors to be disgruntled, so if one asks for something and it's not a terrible imposition (think actually looking at a flagged customer instead of bouncing them from bot to script-following employee) many companies actually go for it and fulfill the request without much checking.
I don't doubt it. They definitely don't respond to radars or ack concerns even from partner groups in MA_NG.
Apple's concept of feedback is like Whitehouse petitions: ostensible appearance of engagement connected to the circular file. At least Netflix just has no feedback mechanism at all.
The real question is how such a major security related bug made it into the second public beta.
A company with Apple's resources should have extensive in-house automated and manual testing and validation, and basic firewall rule eval / VPN problems shouldn't be an issue that makes it this far.
Beta still get 5% of the full release foot traffic...
I installed the beta 1 of Sonoma months ago (to do work on the widgets) and my mac was fully crashing once or twice a day. You could argue "how did this even make it to beta"... /shrug
My iMessage is still broken from the beta, the text gets displayed in a sub-frame 1/2 the size of the window for no reason at all. I can't seem to undo it.
It was in the betas, too, and they submitted it as a bug early on, and it wasn't fixed in any of the betas or the first release candidate. This is covered in the article.