Company signals egregious changes in pricing/product strategy. Community backlash happens. Company claws back to a slightly more "reasonable" point that still has a level of negative consumer impact that is higher than the historic model.
Is there a reason this leap forward/tip-toe backward tactic has become more prevalent in recent years? It's so painfully transparent that you can almost time the "we're sorry, please join our fireside chat" announcement to the minute.
Is there a reason this leap forward/tip-toe backward tactic has become more prevalent in recent years? It's so painfully transparent that you can almost time the "we're sorry, please join our fireside chat" announcement to the minute.